Returns & Exchanges
At Frog Grips, we want to ensure you have the best gear for your performance, which is why we offer a 30-day return policy on all unworn and unwashed sports equipment. If your gear doesn't provide the perfect fit or grip, we are committed to making it right through a simple exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.